Terms & Conditions

Welcome to the official Bayaan Merch Store (referred to as “we”, “us”, “our”).
By using our website https://merch.bayaanofficial.com, you agree to the following Terms & Conditions.
Please read them carefully before placing an order.

1. General

  • This website is owned and operated by Bayaan.
  • By accessing our site and purchasing merchandise, you agree to comply with these Terms & Conditions.
  • These terms apply to all visitors, users, and customers of the site.

2. Products

  • We sell Official Bayaan Merchandise, inclduing T-Shirts, Badges and more.
  • Product colors may vary slightly due to photography lighting or screen settings.
  • Sizes may differ slightly based on manufacturing tolerances.

3. Orders & Payments

  • All orders made through the website are final once payment is completed.
  • Payments are processed securely through PayFast, our third-party payment gateway.
  • We do not store or have access to your credit/debit card details.
  • An order confirmation email will be sent once payment is successfully received.

4. Pricing

  • All prices listed on the website are final and inclusive of taxes (if applicable).
  • Shipping charges (if any) will be displayed at checkout before payment.
  • Prices may be updated at any time without prior notice.

5. Shipping & Delivery

  • Orders are shipped to the address provided at checkout.
  • Customers are responsible for providing accurate shipping details.
  • Delivery times may vary based on courier performance, location, and unforeseen delays.
  • Once dispatched, tracking details (if applicable) will be shared with the customer through email.

6. No Returns & No Refunds

By ordering from our store, you acknowledge and accept our No Returns / No Refunds Policy.

We do not accept returns or issue refunds for:

  • Wrong size ordered
  • Change of mind
  • Delays caused by couriers
  • Preference differences

Refunds are only provided if:

  • The item is out of stock and we cannot fulfill your order
  • The order was cancelled before shipping (rare, as processing begins immediately)

7. Exchanges for Defective or Incorrect Items

We only offer exchanges if:

  • The T-shirt delivered is defective
  • You received the wrong design, size, or color from what you ordered

To qualify:

  • You must contact us within 48 hours of delivery
  • Provide proof (photos/videos) of the issue
  • The T-shirt must be unused, unwashed, and in its original condition

If approved, we will send a replacement at no extra cost.

8. User Responsibilities

By using our website, you agree to:

  • Provide accurate personal and shipping information
  • Avoid fraudulent, harmful, or unlawful activities
  • Not attempt to modify, disrupt, or misuse our website or systems

9. Intellectual Property

  • All content on this website — including logos, designs, images, text, and product photos — is the property of Bayaan.
  • You may not reproduce, distribute, or use our content without written permission.

10. Limitation of Liability

Bayaan is not responsible for:

  • Delays caused by shipping couriers
  • Loss or damage resulting from incorrect addresses provided by customers
  • Any indirect, incidental, or consequential damages arising from use of our site

Our maximum liability, if any, is limited to the amount you paid for your order.

11. Third-Party Services

  • Payments are processed by PayFast, and their terms and privacy policies also apply.
  • Our website may contain external links; we are not responsible for their content or policies.

12. Changes to Terms

We may update these Terms & Conditions at any time.
Any changes will be posted on this page with an updated date.

13. Contact Information

For any questions related to these Terms & Conditions:

Bayaan Merch Store
📧 Email: merch@bayaanofficial.com
🌐 Website: https://merch.bayaanofficial.com

 

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